On December 12th, CCTV’s “News Live Room” program conducted a special report on the newly added “luggage transfer service” between some stations of Hangzhou Metro. As the core carrier and technical support provider of this service, the Uiron Smart Storage One stop Luggage Service Platform has once again entered the public eye, marking another important practical achievement of Uiron in the field of public transportation service innovation.
The luggage transfer service of Hangzhou Metro has been officially put into operation in mid November this year. At present, the first batch of services covers three key stations: Xiaoshan International Airport Station, Wushan Square Station, and Olympic Sports Center Station, achieving intelligent two-way luggage flow between the three stations.
The service completed strict internal testing before going live, and the entire process runs smoothly. During the testing period, all orders were safely delivered within 4 hours, achieving the operational goal of “zero timeouts and zero errors”, fully verifying the system stability and process reliability provided by Uiron.
This service aims to provide passengers, especially tourists, with highly flexible travel convenience. Passengers do not need to carry heavy luggage to travel around, and can always find the “luggage transfer service” at the subway station by placing an order for the small rail intelligent storage cabinet.
The operation process is extremely simple:
1. The user scans the QR code on the cabinet screen and enters the “Small Iron Storage Cabinet” mini program.
2. Choose an available cabinet type, fill in the shipping information, including the destination station, item information, and expected delivery time.
3. Complete the payment, deposit your luggage, close the cabinet door, and you can easily leave.
*Note: Luggage that has already been stored can also be converted into shipping orders within the mini program.
The core service details are as follows:
Service hours: Passengers can place orders between 8:00 and 16:00 daily, and the small rail operation team will complete the centralized delivery of all received orders between 12:00 and 20:00 to ensure “same day order, same day delivery”.
Fee standard: Small cabinet: 10 yuan/time (suitable for small items such as backpacks) Medium cabinet: 20 yuan/time (suitable for 20-24 inch suitcases) Large cabinet: 30 yuan/time (suitable for 26-28 inch and above large luggage)
Safety regulations: All luggage must pass through subway security checks. Prohibited items such as flammable and explosive materials, live organisms, and fresh food are strictly prohibited. Passengers are advised to carry valuable items such as cash, documents, and electronic products with them.
The “luggage transfer station service” model of Uiron has been successfully implemented and operated in urban subways in Hangzhou, Xiamen, and Nantong, forming a mature service system that has been verified in multiple scenarios.
In Xiamen, since its launch, the service has completed nearly 5000 deliveries through the small rail system, with the “transportation hub to scenic area” route being the most popular, fully verifying the precise service capability of this model for tourist flow.
In Nantong, Uiron has innovatively extended its services to the “hotel subway station” delivery scenario, proving that its service network has high scalability and scene adaptability. These successful early practices have provided a solid data foundation and operational experience for the smooth promotion and future expansion of small rail services in Hangzhou.
This CCTV special report is an authoritative affirmation of the technical strength, operational capability, and innovative model of Uiron. Driven by this, Uiron will continue to use intelligent hardware and digital platforms as the cornerstone, deepen collaborative innovation with partners, continuously optimize service details, and strive to make travel easier, more convenient, and enjoyable for every urban passenger.
